Refund Policy

Last updated: January 1, 2025

1. Money-Back Guarantee

TV For Canada offers a 7-day money-back guarantee on all subscription plans. If you are not satisfied with our service within the first 7 days of activation, you may request a full refund.

2. How to Request a Refund

To request a refund, please contact our support team:

Include your account email address and the reason for your refund request.

3. Refund Conditions

Refunds are subject to the following conditions:

  • The refund request must be made within 7 days of subscription activation
  • Refunds are issued to the original payment method
  • Processing time is typically 5-10 business days
  • Partial refunds are not available after the 7-day period

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • Requests made after the 7-day guarantee period
  • Service interruptions caused by your internet connection or device
  • Account suspension due to violation of our Terms of Service
  • Repeated refund requests (more than one refund per customer)

5. Service Credits

In cases of extended service outages on our end, we may offer service credits (additional time) as an alternative to monetary refunds. These credits are applied automatically to your account.

6. Contact

For refund-related questions, contact us at [email protected] or via WhatsApp at +1 (514) 447-7860.